Richpanel pricing, explained
Richpanel charges per seat, with AI metered above a monthly minimum. Here's how the pieces fit together and what your volume might cost.
Checked on October 30, 2026 against Richpanel's own pages. We make Counter.
Plans
Richpanel plans and prices.
| Item | Price | Notes |
|---|---|---|
| Helpdesk | $99 per seat a month on annual billing, $119 monthly | No per-ticket fees |
| AI agents | $200 monthly minimum, with top-ups in $100 blocks | About $0.20 per AI conversation, or $0.50 to $0.60 per credit |
| Returns and exchanges | From $99 a month | Paid add-on |
| Over 100,000 conversations a month | Custom pricing | By request through a demo |
- One seat plus the AI minimum starts at $299 a month on an annual commitment.
- Its pricing page describes AI usage in two ways and doesn't reconcile them, so ask for a quote at your own volume.
- It doesn't mention a free trial, but does describe a money-back guarantee subject to eligibility and terms.
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Counter, Growth plan
$99
Per 30 days, with unlimited seats. Team-only chats are free.
Richpanel, Helpdesk plus AI
$557 to $657
Estimated per month.
An estimate from published prices, not a quote. Assumes monthly billing at $119 a seat and the $200 AI minimum. The range uses both AI rates on its pricing page: $0.20 and $0.60. It doesn't weigh differences in features, and Richpanel may also offer discounts.
FAQ
Richpanel pricing, answered.
How much does Richpanel cost?
- It lists $99 per seat a month on annual billing and $119 monthly, plus a $200 monthly AI minimum. One seat with AI starts at $299 a month on annual.
Does Richpanel charge per ticket?
- No. Its helpdesk is priced per seat, and AI is metered separately.
Does Richpanel have a free trial?
- Its pricing page doesn't mention one and asks you to book a demo.
Keep reading
Sources
Plans and features change, so confirm current details on each company's site. Product names are trademarks of their owners.
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